Refund Policy

Effective October 13, 2026

In short

Any MioType Cloud purchase or renewal — monthly, yearly or lifetime — can be refunded in full within 14 days of the charge. No questions asked.

How to ask for a refund

Email service@worldmetric.cn from the address you used at checkout and tell us which purchase it is. You can also contact Dodo Payments directly: our order process is conducted by our online reseller Dodo Payments, the Merchant of Record for all our orders, which handles payments and returns.

Dodo Payments

Where the money goes

Refunds go back to the original payment method. Banks usually take 5–10 business days to show it.

After a refund

Cloud access that came with the refunded purchase ends. The free local features keep working.

After 14 days

We don’t refund part of a billing period after 14 days. Cancelling stops future renewals, and you keep cloud access until the end of the period you paid for.

Repeated requests

We may decline repeated refund requests from the same person that look like abuse.

Contact

Questions about a charge? Write to service@worldmetric.cn.